Roadside emergencies aren't planned,
but your peace of mind is.
Paying hundreds of dollars for a tow can ruin your day. Get ahead of it with Roadside Assistance and get 24/7 backup.
Choose your plan
Drive with peace of mind. Choose the plan that best fits you, with 24/7 assistance.
Most Popular
* Ahorra 23.5% al pagar el plan anual en un solo pago, en comparación con el costo total de 12 pagos mensuales. ** Al registrar 2 o más carros o motoras bajo una misma cuenta o contrato, el costo por unidad se reduce a $40.99 anual. El contrato de asistencia en carretera no es un seguro ni está respaldado por una póliza de seguros. Los servicios son provistos conforme a los términos contractuales de Connect Assistance. Para más información sobre los términos y condiciones del servicio, visite https://www.connect.pr/terminos-de-servicio. Los productos ofrecidos no son un depósito bancario. Los mismos no están asegurados por el FDIC ni por ninguna otra agencia del gobierno federal. Tampoco están garantizados por FirstBank o alguna de sus subsidiarias.
Discover how our roadside assistance works
With just a call or a WhatsApp message, our team will be available to help you in any situation, at any time.
We cover the entire island
Our network of partners can assist you wherever you are, ready to help you on the road.
24/7 backup during emergencies
Towing service, tire changes, battery recharge, and much more.
Benefits for you
Save hundreds of dollars a year, enjoy unlimited service, and island-wide coverage.
More reasons to choose your roadside assistance with FirstBank Insurance
We're your trusted partner on the road. With years of experience providing vehicle assistance, we guarantee reliable, quality service that gives you the peace of mind you deserve.
Questions
Find answers to the most frequently asked questions about our roadside assistance plans.
Our plans cover services like towing, tire changes* and emergency assistance. Each plan offers different levels of coverage to fit your needs. Check each plan's description for more details. *Does not apply to motorcycles.
You can conveniently sign up for a plan through our website. Simply choose the plan that best fits your needs and follow the checkout process. You can also contact us for personalized assistance.
Your plan will be active within 72 hours after sign-up. This time allows us to process your request and securely sync your information with Connect, ensuring you can enjoy all the services correctly from day one.
Yes, you can cancel your plan at any time. We recommend reviewing our cancellation policy to understand the specific terms. If you have questions, our customer service team is available to help.
To request assistance, simply call 787-999-5050. You can also use our mobile app for faster service. Make sure to have your customer information on hand.